Official Documents

Privacy Policy MM98 — Your Personal Data Protection

MM98 is committed to protecting the privacy and personal information of every member. This policy transparently explains how we collect, use, store, and protect your data in line with industry best practices.

Updated: December 2026

Commitment MM98 Privacy

Six core data protection principles we uphold for every mm98 member.

Bank-Level Encryption

All personal data and financial transactions are protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.

No Data Sales

MM98 has never and will never sell, rent, or disclose your personal information to third parties for marketing purposes without your consent.

Full User Control

You have the right to access, update, or request deletion of your personal data at any time through your account settings or by contacting our team.

Secure Data Storage

Your data is stored on high-performance servers with strict access controls. Only authorised mm98 staff may access relevant information.

Legal Compliance

MM98 complies with the Malaysia Personal Data Protection Act 2010 (PDPA) and all related regulations in handling all user data on our platform.

Communication Controls

You can choose to receive or opt out of marketing communications from mm98 at any time with no hassle or impact on your account.

Important Note: This Privacy Policy describes how mm98 collects and uses data. By using our platform, you agree to the terms set out in this document. Please read it carefully and contact us if you have any questions.

1 Introduction

MM98 We at mm98 care deeply about the privacy of every individual who uses our services. This Privacy Policy is designed to give you full clarity on how we handle your personal information when you register, log in, and use the mm98 platform.

This Policy applies to all users who access the mm98 website, including visitors without an account, registered members, and participants in our VIP programme. By continuing to use the mm98 platform after reading this Privacy Policy, you give us your informed consent to process your personal data as described here.

MM98 complies with Personal Data Protection Act 2010 (PDPA) Malaysia and all related regulations to ensure your privacy rights are always protected. We only collect data that is strictly necessary and use it solely for the purposes clearly stated in this document.

2 Information We Collect

MM98 collects various types of information depending on how you interact with our platform. This information falls into two main categories:

A. Information You Provide Directly

  • Full name as stated in official documents;
  • National identity card number (MyKad) or passport for identity verification (KYC) purposes;
  • Email address and mobile phone number;
  • Date of birth for age verification;
  • Bank account or digital wallet details for processing deposits and withdrawals;
  • Your MM98 account username and password;
  • Supporting documents requested during the KYC process such as bank statements or utility bills.

B. Automatically Collected Information

  • IP address and network information;
  • Browser type and version in use;
  • Your device's operating system;
  • Pages visited and time spent on each visit;
  • Gaming data and betting history;
  • General location data based on IP address;
  • Login session information including date, time, and device used.
Data Type Purpose of Collection Retention Period
Identity Data (KYC) Account verification, legal compliance 5 years after account closure
Financial Data Deposit & withdrawal processing 7 years (tax requirements)
Session & Log Data Security, fraud detection 12 months
Gaming Data Dispute resolution, service improvement 24 months
Marketing Data Promotions & communications (with consent) Until consent is withdrawn

3 How We Use Your Data

MM98 uses collected personal information solely for legitimate and transparent purposes. We do not use your data for any purpose not stated in this Privacy Policy without first obtaining your renewed consent.

MM98's use of your personal data covers the following purposes:

  • Account Management: Creating, verifying, and maintaining your MM98 account and ensuring its security;
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and securely;
  • Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse;
  • Legal Compliance: Fulfilling legal and regulatory obligations applicable to MM98, including anti-money laundering (AML) requirements;
  • Customer Support: Handling inquiries, complaints, and assistance requests from members;
  • Platform Improvement: Analyzing usage patterns to improve the user experience and platform performance;
  • Marketing Communications: Sending information about promotions, bonuses, and new offers to members who have given their consent.

All data processing is carried out on a solid legal basis — whether for contract fulfilment, legal obligation, MM98's legitimate interests, or explicit consent you have provided.

4 Sharing Information with Third Parties

MM98 does not sell or disclose your personal data to third parties for marketing purposes. However, in certain situations, we may need to share your information with the following parties:

  • Payment Service Providers: Payment processors and financial institutions that assist us in processing your deposits and withdrawals. They are bound by strict confidentiality agreements;
  • Game Software Providers: Companies that provide gaming and slot platforms to MM98 may receive minimal technical data necessary to operate the games;
  • Regulatory Authority: We will disclose information to government agencies, law enforcement bodies, or courts where required by law or a valid court order;
  • Identity Verification Company: Third-party KYC service providers who assist us in verifying member identities to meet compliance requirements;
  • Analytics Services: Web analytics tools that help us understand aggregated, anonymised user behaviour for improvement purposes.

All third parties working with MM98 are required to uphold data protection standards no less stringent than our own. Data processing agreements are signed with each of our service partners.

5 Cookies and Tracking Technologies

MM98 uses cookies and similar tracking technologies to enhance the user experience, ensure smooth platform functionality, and collect analytics data that helps us understand how users interact with our platform.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled;
  • Functional Cookies: Saving your preferences such as language, display settings, and account information for ease of use;
  • Analytics Cookies: Collecting anonymized data on how you use our platform for service improvement purposes;
  • Marketing Cookies: Used to display relevant advertisements and promotions. These cookies are only activated with your consent.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the mm98 platform.

6 Data Security Measures

The security of your personal data is mm98's highest priority. We implement multiple layers of technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

  • 256-bit SSL Encryption: All communications between your browser and MM98's servers are encrypted using the latest TLS protocol;
  • Two-Factor Authentication (2FA): An additional security layer that can be enabled to protect your account login;
  • 24/7 Monitoring: Our security systems are continuously monitored to detect any suspicious activity or intrusion attempts;
  • Internal Access Controls: Only mm98 staff with a legitimate business need are permitted to access members' personal data, and every access is logged and audited;
  • Regular Security Testing: Our platform undergoes regular penetration testing and independent security audits.

While we implement comprehensive security measures, no system is 100% immune. We encourage you to take your own precautions as well, such as using a strong password and not sharing your login credentials.

7 Your Rights as a Data Subject

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have certain rights regarding the personal data held by mm98. We fully respect these rights and provide easy channels for you to exercise them.

Right of Access

You have the right to obtain a copy of the personal data we hold about you. You can submit this request through your account settings or by contacting our support team.

Right to Rectification

If the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction promptly.

Right to Erasure

You may request deletion of your personal data under certain circumstances, subject to our legal obligations to retain specific records.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time and we will stop immediately.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact the MM98 support team via Live Chat or email. We will process your request within 30 business days of receipt.

8 Data Retention and Deletion

MM98 retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws in Malaysia.

When your mm98 account is closed voluntarily or for any other reason, we will retain your data for the minimum period required by law before it is permanently deleted or anonymised. This includes:

  • Financial records and transactions are retained for seven (7) years for tax compliance and audit purposes;
  • Identity verification documents (KYC) are retained for five (5) years after account closure for anti-money laundering requirements;
  • Communication and customer support logs are retained for two (2) years for dispute resolution purposes;
  • Marketing data and communication preferences are deleted immediately upon withdrawal of consent.

Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered by any party.

9 Changes to This Privacy Policy

MM98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or service improvements. Any changes made will be posted on this page with a new "Updated" date.

For significant changes that affect how we use your personal data, we will notify you via:

  • A clear notice on the MM98 platform's home page;
  • Notification email sent to the address registered on your account;
  • In-app notifications on MM98 where applicable.

Your continued use of the MM98 platform after any changes to this Privacy Policy will be considered your acceptance of the updated version. We encourage you to review this page periodically.

10 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how MM98 handles your personal data, or wish to exercise any of the rights outlined in this Privacy Policy, please contact us:

  • 24/7 Live Chat: The fastest way to get an immediate response from our team;
  • Privacy Email: [email protected] — for specific enquiries related to data protection;
  • General Support Email: [email protected]

We are committed to responding to all privacy-related inquiries within 72 working hours. For formal requests under the PDPA such as data access or deletion, please include your account number and a copy of your identification document to help us verify your identity promptly.

For more information on platform rules and usage policies, please refer to Terms & Conditions us. If you have frequently asked questions about the MM98 platform, visit the FAQ us.

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Your personal data is protected to the highest security standards at mm98. Register today and enjoy a safe, fair, and rewarding wagering experience alongside over 500,000 players in Malaysia.

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